Commercial Fuel Cards

Fuel Card Frequently Asked Questions

Commercial fleets, no matter how large or how small, can save time and money with a commercial fuel card program.

The Downs Energy Fuel Card is, quite simply, the best cardlock program in the nation, combining the benefits of the Commercial Fueling Network (CFN) with the unparallel customer service offered by Downs Energy.

Our comprehensive fuel card program will effectively manage your fleet's monthly fuel purchases, reducing reconciliation costs and eliminating unauthorized fuel and non-fuel purchases.  But where our fuel card program beats all competitors is in our customer service, which is unequaled in the industry: 

• You have vehicles on the road all the time, and we're always open to support those vehicles.  Our trained staff, all employees of Downs Energy, are available to speak by you by phone 24 hours a day, 7 days a week, 365 days a year.
• Want to get started with our fuel card system?  We'll have a card in your hands within 24 hours of credit approval.
• Lost or stolen card?  We understand the need for speed.  Because we create our own secure cards in-house we will deliver a replacement card to your specified location within 24 hours of your call (assuming national delivery service). And we'll instantly lock out the missing card when you report it.
• Computerized and human-assisted review of your fueling activity every business day; we'll call you personally at any sign of suspicious activity.
• Customized fleet fuel management reporting – scheduled and on demand. 

CFN’s robust feature set and web-based fleet applications ensures you maintain complete control over your fleet’s fueling activity. 

Most importantly, the Downs Energy CFN Fleet Card is fast and simple to use. Just a single swipe of the card and the entry of the unique, customizable PIN number, and your driver is ready to fuel and back on the road quickly.

With the Downs CFN Fuel Card, you can:

Track Purchases Fast and Easy…

Detailed Fleet Fuel Management Reporting

Data is the key to managing any business. Our Fuel Management Report gives you all the pertinent purchase and account management data you need to plan and adjust your fuel cost, including:

Establish Controls That Fit Your Needs…

Day of Week Fueling Limits

You can set the days for fueling. Our system works on your schedule. Monday through Friday, weekends only… the choice is yours.

Time of Day Fueling Limits

What time of day do you want your drivers to fuel? You decide! Mornings, evenings, no restrictions… Downs energy works on your schedule.

Per Day Transaction Limits & Gallon Limits

You can limit your driver’s fueling transactions and gallons per transaction depending on your requirements. Pre-established card limits provide enhanced security to reduce and even eliminate misappropriation of fuel.

Product Control

You can request all fuels, diesel only, even oil…based on your driver’s needs.

Internet Access

When you use your Downs Energy CFN fleet card, you are part of a live network that can offer fueling information via the Internet seconds after your drivers have fueled.  You can even access your fueling account 24x7 for total fuel management!

Get Fuel When You Need It...

Expanded Coverage

As a member of Commercial Fueling Network (CFN), Downs Energy offers expanded fuel site coverage with more than 3,000 locations throughout the United States and Canada.  For a complete listing of where you can use your Downs Energy CFN fleet card, click here.

Receive Value-Added Programs and Services You Deserve…

Local Customer Service and Sales Support

You need service you can depend on, and support you can trust.  That’s what we deliver at Downs Energy.  With local corporate offices, dedicated customer service and 24-hour, Toll-Free account support, we’re available to answer your questions and provide assistance whenever necessary.

Flexible Payment Options

Eliminate costly check runs and improve cash flow by selecting payment terms and methods that meet your needs. Downs Energy offers electronic funds transfer (EFT), credit card and traditional payment methods to ease the administrative burden of paying monthly fuel bills.

Everyday Savings

In today’s volatile fuel market, we understand price is critical to a business like yours. Downs Energy is committed to offering our customers competitive daily fuel prices. Volume tiered discounts and fixed margin pricing programs help reduce your cost of fueling even more. So, whether you purchase 500 gallons of fuel or 50,000 gallons fuel, you save money when you use your Downs Energy CFN card.

No Fees

Pay NO CARD FEES, NO TRANSACTION FEES, NO APPLICATION FEES, NO ANNUAL FEES, and NO SERVICES FEESwhen you use your Downs Energy fleet card.  You only pay for the fuel you purchase. It’s that easy.

Fuel Card Frequently Asked Questions